You can synchronize your mailbox through multiple devices, such as smartphones and tablets, using your favorite e-mail app. You can use any e-mail app available on your device, including the native email app.

If you have an Enterprise account, you can use ActiveSync to not only sync e-mails, but also contacts and calendars. Follow this guide to set up your Enterprise email as an ActiveSync account.

To set up your email account as an IMAP account in a new email client, follow these steps to add the email account to your preferred email application on a desktop, smartphone, or tablet (Outlook, Apple Mail, Thunderbird, Android Mail, etc.).

STEP 1: OPEN THE EMAIL CLIENT AND ADD A NEW EMAIL ACCOUNT

IMAP is recommended rather than POP, because it’s a protocol made to support several devices accessing the same account, with all folders synced on our server, which also guarantees that our backups will be executed.

Here is an example configuration for Outlook 365:

Example configuration for Apple Mail:

Add Account – use Other for IMAP

Add Account – fill in your existing email address, password and the desired display name

Add Account – fill in the advanced setup details (incoming and outgoing mail server and your email password)

Add Account – choose to sync your mail

Verify the Account settings – IMAP settings – use SSL, authenticate with password and set IMAP server port to 993

Verify Account – SMTP settings – use SSL, authenticate with password and set SMTP server port to 465

Here is an example configuration for Outlook 2013:

1. In your email application, click on the button Add account and select a new account of type IMAP.

2. Select Manual Setup or Advanced Setup.

3. Fill in the server details for:

USER INFORMATION

Name: the name that will be displayed in emails as “From”. It can be your full name, the name of the Company, etc.

Email Address: your full email address, for example [email protected].

SERVER DETAILS

Incoming server: imap.emailarray.com

Incoming server port: 993

Incoming server type of encryption: SSL

Outgoing server: smtp.emailarray.com

Outgoing server port: 465

Outgoing server type of encryption: SSL

Check the option for SMTP requires authentication (sometimes referred to as “My server requires SMTP authentication”).

LOGIN INFORMATION

User Name / Email address / Username: your full email address

Password: your email address password

4. Click the Finish button to complete the setup

5. Send a test mail.

User:	Your full email address (e.g.: [email protected])
Password:	Your e-mail password
Server details:	Server address	Recommended Port (SSL)	Optional Port (no Encryption and TLS)
IMAP	imap.emailarray.com	993	143
SMTP	smtp.emailarray.com	465	25,26,587
POP3	pop.emailarray.com	995	110